When All Eyes Are On You: Leadership in Times of Crisis
Name:
When All Eyes Are On You: Leadership in Times of Crisis
Date:
April 8, 2015
Time:
1:00 PM - 3:00 PM CDT
Event Description:
When tragedy strikes an organization -- a fatal accident, violence, a robbery, or natural disaster -- all stakeholders immediately look to its leadership for direction. How those leaders respond when all eyes are upon them offers both tremendous opportunity and serious risk for the subsequent outcomes. Reactions to their leadership will echo throughout the organization as others take their cue from the charted direction. Your people will go through the crisis with or without leadership. How do you address the human impacts, reputational risk, and financial costs? How do you communicate internally and externally in a way that demonstrates both competence and compassion? What should you do to mitigate tragedy’s occurrence and keep a bad situation from getting worse? This presentation will address crisis leadership skills that support individual and organizational resilience. Participants will learn:
Speaker: Bob VandePol, Executive Director of Pine Rest's Employee Assistance and Church Assistance Programs and former President of Crisis Care Network.
- how doing the right thing impacts the bottom line
- the predictable individual and organizational symptoms of traumatic stress
- effective crisis communication skills to foster resilience
- how Critical Incident Response consultants can position and support leaders to lead well on the worst day of peoples’ lives
Speaker: Bob VandePol, Executive Director of Pine Rest's Employee Assistance and Church Assistance Programs and former President of Crisis Care Network.