VIRTUAL: DSM Forward: Customer Service in a World Affected by COVID-19
Name:
VIRTUAL: DSM Forward: Customer Service in a World Affected by COVID-19
Date:
June 4, 2020
Time:
10:00 AM - 11:00 AM CDT
Website:
More Details
Event Description:
The pandemic has changed everything, and how our customers view us and what they expect are no exception. In this 60 minute webinar, we’ll examine where your customers are coming from, their new expectations, and how to bridge the gap if what they want isn’t what you can deliver.
Your presenter: Drew McLellan is a 25+ year agency owner (McLellan Marketing Group) and has been the Business Record’s marketing columnist for nearly two decades. He’s written several books, been a speaker at Content Marketing World, Inbound and many other marketing conferences and will give you the straight scoop on what to do next to make sure you not only survive the pandemic, but you thrive through it.
Your presenter: Drew McLellan is a 25+ year agency owner (McLellan Marketing Group) and has been the Business Record’s marketing columnist for nearly two decades. He’s written several books, been a speaker at Content Marketing World, Inbound and many other marketing conferences and will give you the straight scoop on what to do next to make sure you not only survive the pandemic, but you thrive through it.
