Communication for Connection Luncheon, Presented by Vision Park Family Eye Care

Speaker: Alan Feirer Topic: Communication for Connection Summary: Communication is the one skill we use every day, in every environment, and in every situation. We communicate with our spouses, our children, our neighbors, our colleagues, our subordinates, and our bosses. We communicate with those we serve and those who serve us. We communicate at work, at play, and at home. Communication is what we do. Because of this, it’s the one skill leaders must master and habitually improve above all else. In this session, we will identify and overcome three common obstacles to effective communication. Once we are aware of them, we can take constructive steps to overcome them. These obstacles are maturity in the moment, personality styles and trait differences, and the tendency to be vague and make attitude assumptions. Communicate for connection, not control. Learn how to communicate in ways that build relationships, improve staff retention, and build engagement.
At the beginning of the program, we’ll take care of some official Chamber business where we’ll have the passing of the gavel from the current Board Chair, Pat Pithan, to the 2020 Board Chair, Michele Reeves. We’ll also recognize the contributions of the board members going off the board at the end of 2019 and introduce the new board members for 2020.
	Alan Feirer is a leadership trainer, Everything DiSC® Authorized Partner, Five Behaviors of a Cohesive Team™ Authorized Partner, organizational development consultant, and author of The Group Dynamic Field Guide: 51 Ideas You Can Use Today. For the last 20 years, he has done business as Group Dynamic, helping people embrace challenging work, and have less stress while getting more done. Alan works with managers, directors, leadership teams, staff, and team members through leadership training, team-building, and communication training.    Mr. Feirer lives in Winterset, Iowa, with his wife, Julie, and daughter, Mara. He holds membership in many professional organizations, including Optimists, Madison County Area Chamber of Commerce, the Greater Des Moines Partnership, and the Association for Talent Development (previous Central Iowa chapter President). Feirer's other interests include competitive Scrabble, exercise, travel, dining, and anything Disney.

• The deadline to register is 3:00 p.m. on January 10.  Any registration that comes in after this deadline will be put on a waiting list and billed an additional $6 (if space allows).
• The January luncheon will begin at 11:30 a.m. to allow time to recognize the members of our Board.   
• Prepayment is highly encouraged and appreciated.
• Reservations not kept will be billed.

Registrations must be canceled by 12 pm on January 10 to receive credit. Non-cancellation will result in being billed for the luncheon as we have to provide our host business a guaranteed number of attendees prior to our arrival. All cancellations must be made over the phone to ensure the staff is aware of your cancellation. These conversations will be followed up with a confirmation email. Thank you.