CIB Academy | Coaching - The Art of Improvement | Presented by Trixies Salon & Spa

Coaching - The Art of Improvement

In order to lead, you need to know how to coach and mentor.  Within your business are a wealth of invaluable knowledge, skills and insights to be shared.  Coaching and mentoring others is a critical leadership skill. When everyone feels motivated, engaged and supported, you see increased productivity, greater self-confidence and skills, and employee retention.

In this course you will learn how to effectively coach your team to improve employee performance.

Speaker Bio:

Christy Jones is a long-standing Urbandale resident, business owner and community leader. Currently, Christy is a successful business coach with the Accelerate Action Coach team.   Prior to joining the Accelerate Action Coach team, Christy enjoyed a few months of retirement following the sale of her multi-store body shops, in March of 2021. Christy grew up in the auto body industry, playing at the shop with her sister, as her Mom and Dad caught up on paperwork on the weekends. When given the chance to work in the front office, she didn’t hesitate.  And in 2015, when her father and uncle decided to retire, Christy embraced the opportunity to purchase the shop and was able to develop a successful and efficient team of hard-working employees. As a woman business owner, in a male dominated industry, she knew she had an uphill battle before her. The ever-changing collision repair industry calls on leaders capable of being creative, innovative and forward-thinking. As someone who has grown up, worked in, purchased and now sold a family owned business, Christy brought a wealth of knowledge to her employees and customers each day. She served as an ambassador for her customers and is a tireless leader in the automotive industry and in her community.   Christy is a proud member of many community and collision related organizations. She knows first-hand the value of professional organizations realizing they are an important and integral part of any industry and community. Christy is the 2022 Board Chair for the Urbandale Chamber of Commerce, after serving on the board for previous three years, and being a member since 2010. Through this opportunity, she will be able to be the voice of businesses in the Urbandale and surrounding communities. Always, striving to help and encourage success in business. Not only is she professional, but she effectively partners with employees or board members to reach and surpass goals. Christy leads by example and always encourages those around her to strive for higher standards. With Christy’s experience as an educator earlier in her career, and as a business owner, she is excited to be able to use her skills and knowledge to coach for small businesses, giving them the encouragement, tools, and accountability needed to succeed.

Thank you to our Presenting Sponsor for the 2022 CIBC Academy