... read more

OUTCLASS YOUR COMPETITION A five-hour business etiquette and dining tutorial workshop The ability to Outclass Your Competition has never been more critical. Skillfully handling interpersonal interactions leads to retention of existing customers and to an improved perception of your organization by future customers. According to research conducted by Harvard University, Carnegie Foundation, and Stanford Research Institute, 85 percent of job success is based on people skills. Tero International, Inc. helps professionals master the critical but often overlooked skills needed to Outclass Your Competition. At Tero, we call Etiquette and Protocol a Business Intelligence, or B.Q., and we believe it is an intelligence you cannot afford to be without. Business Etiquette Have you ever thought about the difference between the person whose career seems to be taking off, and someone equally skilled that can't seem to get the same breaks? More often than not, that star employee has a good grasp of something called Business Etiquette, a knowledge of the proper form, rules, manners, or customs required in specific situations, as well as how to carry out those requirements. Outclass Your Competition will increase your business intelligence by informing and instructing you in the vital skills needed to thrive, not just survive, in any business environment. Dining Skills Astute professionals equate good manners at the table with competence in business. Whether a new hire, or a seasoned executive, dining skills play a major role in business today. The business breakfast, lunch and dinner have become the venue for important meetings, networking opportunities and interviews. Whether you are a host, or a guest at a business function, Outclass Your Competition will prepare you to dine and entertain with skill and confidence. ... read more