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Top Five For Small Business —Top Five Customer Service Tips for Small Business – The WOW Factor!

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Name: Top Five For Small Business —Top Five Customer Service Tips for Small Business – The WOW Factor!
Date: January 23, 2019
Time: 11:30 AM - 1:00 PM CST
Registration: Sorry, public registration for this event has been closed.
Event Description:

This Top Five series will feature experts in human resources, marketing, accounting, IT and others. They will introduce five things on certain topic that will help you be successful in your small business.

Creating a customer service approach based on the specific requests of your customers is one of the easiest ways to better manage the relationship.

Here are just a few things you can expect to learn:

  • How to increase your clients level of satisfaction by proactively setting the stage!
  • Simple ways to impress your clients!
  • The impact this has overtime.
Tiffany Tokarz, CPBA, CPMA, & MS in Leadership & Organizational Development Psychology, is the CEO of Modern Muse Consulting and is one of their Intentional Growth Strategists. She has been working with sales professionals and business owners to create intentional results for a decade and due to her accomplishments both academically and in business, she was recently accepted into Faculty Row. Faculty Row is an invite-only organization that includes Fullbright Scholars, TED Talk Speakers and countless accomplished academics.

In addition to her credentials, she is a professional who believes we have only begun to understand the scope of human potential; and that leaders who create company cultures to better leverage their human capital will position their companies to thrive in the new economy.
She prides herself on being result-driven and yet having some fun a long the way. She believes that balance in both work & play is an integral part of intentional growth and she takes her own advice. When she is not working, you will find her jogging at Gray’s Lake; teaching yoga; spending quality time with loved ones; enjoying a glass of wine or attempting to cook something new in the kitchen.

 
Location:
Greater Des Moines Partnership
700 Locust Street, Suite 100
Des Moines, IA 50309
Date/Time Information:
Wednesday, Jan 23, 2019 from 11:30 a.m. - 1 p.m.
Contact Information:
Christina Moffatt
Fees/Admission:
$15 member, $20 nonmember includes lunch
$10 member, $15 nonmember watch via live simulcast
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